Skip to content

Help & support

Support

Need help, found a bug, or have a feature idea? We read every message.

Last updated: July 16, 2026

Pick the option that fits

Every request goes to the same small team — usually within a day or two.

Email us anytime at supportauramind@gmail.com. You can also report bugs directly from the app: Settings → Support & Beta → Report a bug.

Reporting a bug

To help us fix issues quickly, please include:

  • Device model (e.g. iPhone 15 Pro)
  • iOS version (e.g. iOS 18.2)
  • App version (shown in Settings → Support & Beta → App version)
  • A clear description of the issue and what you expected to happen
  • Steps to reproduce it, if you know them
  • Screenshots or a screen recording, if helpful

Common questions

Is AuraMind medical advice?

No. AuraMind provides fitness and nutrition information for general purposes only — it is not medical advice and not a medical device. Consult a qualified professional for medical, injury, or nutrition decisions.

Can I delete my account?

Yes. Delete your account and data anytime in Settings → Data & Privacy → Delete account, or email us. See the Delete Account page for the full process.

How accurate are meal estimates?

AI and nutrition estimates can be inaccurate. You review and adjust every estimate before it's saved, and we recommend relying on product labels and professional guidance for precise needs.

Is AuraMind in beta?

Yes — AuraMind is currently in iOS beta. Features may change or break, so keep a separate copy of exported workout and nutrition history if needed.

AuraMind provides fitness and nutrition information, not medical advice. AI and nutrition estimates can be inaccurate — review them before relying on them, and consult a qualified professional for medical, injury, or nutrition decisions.

Policies & account